Course Outline
Module 1: Introduction
• Welcome and course overview.
• The significance of cultural awareness in today's diverse workplaces.
• Establishing a safe and inclusive learning environment.
Module 2: Understanding Cultural Diversity
• Defining culture and its impact on perceptions and behaviors.
• The business case for cultural diversity.
• Exploring different dimensions of diversity, including race, ethnicity, gender, and more.
Module 3: Stereotypes, Bias, and Unconscious Bias
• Identifying stereotypes and biases.
• Understanding the impact of unconscious bias in decision-making.
• Strategies for mitigating bias and fostering inclusivity.
Module 4: Communication Across Cultures
• Effective cross-cultural communication.
• Non-verbal cues and cultural nuances.
• Strategies for resolving misunderstandings.
Module 5: Inclusive Leadership and Workplace Practices
• Promoting inclusive leadership.
• Implementing diversity-friendly policies and practices.
• Creating a culture of belonging and equity in the workplace.
Module 6: Interactive Activities and Group Discussions
• Role-playing scenarios for cultural awareness.
• Group discussions on real-world diversity challenges.
• Interactive exercises to reinforce learning.