Training Programmes

Develop your skills. Strengthen your future.

Explore practical learning opportunities for beginners, working professionals and organisations. Choose a programme that supports your next step.

Explore Our Programmes Scroll down to discover more

Diverse Malaysian adult learners attending a professional training workshop

Training Programmes

Practical learning for people and organisations.

Explore Anikas programmes in professional development, business skills and technical capability. Course content and delivery can be discussed and tailored to organisational requirements.

Featured technical programme

EV Charging Readiness

An introduction to the planning considerations involved in preparing buildings for EV charging, including site and building factors, electrical infrastructure awareness, stakeholder coordination, safety and operational considerations.

Flagship ProgrammeTechnical Readiness

Single-Phase Electrical Wiring

Foundational technical training for beginners, covering basic electrical principles, tools and equipment, wiring methods, circuit protection, safety procedures and guided practical activities.

Beginner FriendlyHands-on Learning

Professional and corporate development

Sales and Upselling Techniques

Duration: Intensive half-day course. Develop practical sales skills through understanding the buyer's journey, customer-centred communication, upselling strategies, objection handling and consultative selling.

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Module 1: Introduction — Welcome and course overview; the evolving sales landscape; expectations and goals.
Module 2: Fundamentals of Effective Sales — Sales process and buyer's journey; customer-centric approach; communication and active listening.
Module 3: Upselling Strategies — Upselling and cross-selling; psychology of successful upselling; identifying opportunities.
Module 4: Overcoming Objections and Building Trust — Handling objections; building trust and rapport; turning objections into opportunities.
Module 5: Advanced Sales Techniques — Consultative and solution-based selling; closing techniques; technology and data.
Module 6: Interactive Activities and Role-Playing — Practical exercises, role-play scenarios and group discussions.

Sales SkillsHalf Day

Customer Service Excellence

Duration: Intensive half-day course. Develop practical skills for understanding customer needs, building positive relationships, handling challenging situations and delivering experiences that support customer satisfaction and loyalty.

Specially customised for: Entertainment and recreational organisations, family KTVs, production houses, karaoke lounges, entertainment outlets, media companies, and sports and recreation clubs.

Customer ExperienceHalf Day

Time Management

Duration: Two-day corporate training programme. Explore practical strategies to prioritise tasks, set and achieve goals, optimise the workday, overcome time-related challenges, improve efficiency and support a healthier work-life balance.

ProductivityTwo Days

Problem-Solving and Critical Thinking

Duration: Two-day corporate training programme. Build problem-solving techniques and critical-thinking strategies through practical exercises, real-world scenarios and workshops designed to strengthen analysis, decision-making and the ability to identify opportunities and overcome obstacles.

Decision-MakingTwo Days

Construction Project Scheduling

Duration: Four weeks. A practical Microsoft Project programme for construction professionals, covering schedule development, resource allocation, progress tracking, reporting and schedule analysis.

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Introduction to Construction Project Management and Microsoft Project — Understanding construction project management; Microsoft Project overview; project setup and navigation.
Building a Construction Schedule — Defining scope, objectives and constraints; task identification, sequencing and duration estimation; creating a project schedule.
Resource Allocation and Tracking — Allocating resources; managing calendars and costs; monitoring and tracking progress.
Key learning areas — BoQ to project programme; creating and modifying baselines; percentage-completion tracking; weekly and monthly reports; physical and financial S-curves; revising an ongoing project; constraints; and the critical path.

Microsoft ProjectFour Weeks

Additional programme areas

Everyday AI & Smart Automation

Practical digital confidence for everyday workplace tasks, including drafting, summarising documents and using simple, accessible automation workflows.

Digital SkillsNo Coding Required

Workplace Soft Skills & Leadership

Professional communication, emotional intelligence, teamwork, problem-solving, decision-making and leadership fundamentals for the modern workplace.

Workplace SkillsLeadership

Course durations and descriptions above reflect information published in Anikas course pages and brochures where available. Some published brochures do not provide a complete module-by-module outline; further course details can be confirmed with Anikas. Programme scope, delivery format and assessment arrangements may be discussed to suit the organisation and participants.