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Our LocationMONT KIARA,
KUALA LUMPUR

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Customer Service Excellence

Teach employees effective communication and customer service skills to enhance the overall customer experience.

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Time Management and Efficiency

Help employees manage their time efficiently, especially during peak hours, to ensure smooth operations and customer satisfaction.

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Conflict Resolution

Equip employees with conflict resolution skills to handle any disputes or disagreements among colleagues or customers professionally.

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Hygiene and Safety Practices

Ensure employees are trained on hygiene standards, especially in food and beverage areas, and implement safety protocols to create a secure environment.

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Cultural Awareness and Diversity

Foster a culture of inclusivity and respect by providing training on cultural sensitivity and diversity awareness.

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Sales and Upselling Techniques

Train staff on effective sales strategies, upselling techniques, and how to maximize revenue through additional services or promotions.

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Health and Wellness

Promote employee well-being by offering courses on stress management, relaxation techniques, and maintaining a healthy work-life balance.

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Personal Finance and Budgeting

Offer courses on personal finance and budgeting to help employees manage their finances effectively.